Renewable Energy Consumer Code

As the world’s population continues to grow and resources become ever scarcer, it is becoming increasingly important for individuals, businesses, and governments to consider how they use energy. Adopting renewable energy sources like solar, reduce our collective environmental impact while also helping us save money on our bills.

One way of ensuring that your transition to a renewable energy source goes as smoothly as possible is by choosing a business that is member of and adhering to the Renewable Energy Consumer Code (RECC).

Here at contact renewables, we are proud to be members of RECC.

Introduction to RECC.

The RECC provides consumers with clear standards about what their rights are when it comes to switching from traditional fossil fuel-based energy sources to cleaner alternatives such as solar. It also sets out guidelines for companies offering these services so that customers know exactly what they should expect in terms of quality and cost savings. By following the principles set out in the code, both consumers and suppliers alike can benefit from increased transparency and better protection against unfair practices.

The RECC ensures that consumers have a reliable source of information to make an informed decision about their energy transition. Companies who adhere to the code are required to provide customers with clear and accurate quotes up front, as well as follow-up support throughout the entire process. They must also demonstrate compliance with relevant regulations, such as those set out by the Renewable Energy Consumer Code. As a result, consumer rights are protected, and customers can be assured of getting the best possible service.

The benefits if using a RECC approved contractor.

The RECC also outlines what rights consumers have when it comes to investing in renewable energy sources through an RECC-certified business. This includes being given clear information about all costs involved in the process, as well as having the right to cancel or change their contract at any time without penalty. The code also outlines the responsibilities of suppliers and how disputes should be resolved if they arise. As a consumer, you can contact RECC directly if your complaint is not resolved with your chosen contractor, providing you have chosen to use a RECC member for your own installation.

To ensure that you are working with a RECC-certified business, it is advisable to look for companies who have achieved and display the “Renewable Energy Consumer Code” logo and are found on the RECC website. Companies who adhere to RECC and are members display the logo and this should be found on their website or in any associated promotional materials. It is also a good idea to check that the company you are considering has been listed with other affiliations such as the MCS. Again, this organisation displays its members on its own website for verification.

Making the switch to renewable energy sources is an important step towards reducing our collective environmental impact while also helping us save money on our bills. By choosing a company that adheres to the Renewable Energy Consumer Code, both consumers and suppliers alike can benefit from increased transparency and better protection against unfair practices. With the right information and guidance, anyone can confidently make the transition to cleaner, more sustainable sources of energy with the help of an RECC-certified business.

What to expect as a consumer, according the RECC website.

https://www.recc.org.uk/consumers/about
“As members of the Renewable Energy Consumer Code, firms agree to abide by the Renewable Energy Consumer Code. It covers all the factors that contribute to a high standard of consumer service, before, during and after a contract is agreed.”

“These include:

  • clear information on the systems planned and their performance.
  • acceptable sales and marketing techniques.
  • arrangements for installing and connecting the system.
  • the selection and quality of goods supplied.
  • details of the conditions of business that apply.
  • the standard of any installation and other on-site work.
  • guarantees, and any maintenance and after-sales services needed.
  • what action will be taken to deal with any problems, and
  • arrangements for monitoring and continuously improving the Code.”

Find us on the RECC members list – https://www.recc.org.uk/scheme/members/00074153-contact-renewables-solar-ltd

Final Thoughts

The Renewable Energy Consumer Code (RECC) is an important tool for consumers who wish to transition their homes or businesses to renewable energy sources. By adhering to the code, companies are required to provide customers with clear and accurate quotes up front, as well as follow-up support throughout the entire process. Consumers also have certain rights that they can take advantage of when working with a company certified by RECC, such as being able to cancel or change their contract at any time without penalty. To ensure you’re working with a RECC-certified business for the installation of Solar Panels Lancashire, it’s best practice to look out for businesses displaying the “Renewable Energy Consumer Code” logo on their website or promotional materials. Ultimately, making the switch from fossil fuels to cleaner energy sources is not only beneficial for our environment but can be done confidently and reliably through following the principles outlined in this code.

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